pick one metric
don’t try to fix everything at once. pick one metric for the next 2-4 weeks. good candidates:- fillers per minute - easiest to move, visible to you and listeners
- talk ratio - best if you’ve been told “you talk too much” or “you’re too quiet”
- longest monologue - best if calls feel one-sided
- pace - best if people ask you to slow down or speak up
baseline before you change anything
- record 5-10 meetings without trying to improve
- note the metric for each in a list
- compare similar meeting types only - don’t compare a solo demo to a 5-person standup
- take the median, not the average. one noisy meeting shouldn’t set your baseline
how to structure a coaching cycle
week 1 - baseline
- don’t change behaviour. record normally
- at the end of the week, pick a target: “fillers/minute from 6 to 3” or “longest monologue under 250 words”
- write the target down (notes panel on any meeting works)
weeks 2-3 - deliberate practice
- one behaviour change per week. see specifics in filler words and delivery metrics
- check the metric after each relevant meeting
- expect regression - the metric often gets worse before it gets better because you’re self-conscious
week 4 - evaluate
- compare your median from week 4 to your week 1 baseline
- if the metric moved, lock in the habit and pick the next one
- if it didn’t, check you were actually applying the behaviour change. look at the longest segments from bad meetings and ask why
comparing like meetings
training metrics are context-dependent. don’t aggregate discovery calls with internal standups. a useful mental filter:- meeting type: discovery, demo, interview, 1:1, standup, presentation
- who’s in it: customer, colleague, candidate, manager
- your role: driver, listener, presenter, interviewer
using markdown export for external tracking
if you want to plot the metric over time in a tool you control:- enable auto markdown export on macos: settings → integrations → auto markdown export
- each saved meeting lands as a markdown file with all training metrics in the front matter
- use webhooks to post every saved meeting into a spreadsheet, notion, or linear
meeting.training.speakers[0].fillersPerMinute from the webhook payload and appends to a google sheet. see webhook recipes.
signals you’re actually improving
not just “the number went down”:- fewer edits when you play the meeting back. you used to want to re-record; now you don’t
- people stop commenting on the thing you were working on
- the metric holds under pressure - a stressful call doesn’t regress you to your old baseline
- you notice in real time. you catch yourself about to say “um” and pause instead
signals you’re gaming the metric
if your number improves but your meetings feel worse:- fillers down, pace down, clarity number up, silence up = you’re overthinking and sounding uncertain. the metric is fine; the experience isn’t. loosen up
- talk ratio down but you stopped adding value = you swung too far. the goal wasn’t “talk less”, it was “talk less when they need to talk”
- questions up but they’re all leading = more
?s don’t help if you’re not actually listening
monthly review ritual
once a month (10 minutes):- open meeting history, filter by meeting type
- scan the training pane on each
- note patterns: did you regress? improve? stay flat?
- pick next month’s target
troubleshooting
- metrics look empty - the meeting had no transcript content, or all segments were marked interim. see troubleshooting
- numbers feel wrong - check you’re in the right language. an english filler list won’t catch spanish fillers
- a bad meeting looks good - the metric measures what was said, not how it landed. use it alongside self-reflection, not instead of it
see also
- filler words
- delivery metrics
- speech coaching overview
- meddpicc playbook - for sales-specific coaching beyond delivery

